About Us

Discover Our Commitment to Excellence

ServiceDesk IT BPO is a premier provider of BPO services in Barranquilla, Colombia, specializing in technical support, consulting, and software solutions. With over 500 equipped workstations and strategic proximity to submarine cable stations, we ensure robust connectivity and operational efficiency.

Our clients benefit from significant process improvements and enhanced operational capabilities through our technology-driven solutions.

Our Journey in BPO Services

Founded in Barranquilla, ServiceDesk IT BPO began as a small initiative to provide technical support services. Over the years, we have expanded our offerings to include consulting and software supply, catering to medium and large companies. Our commitment to quality and adept utilization of technology has spurred our growth, establishing us as a reliable partner in the BPO sector, equipped with advanced infrastructure and skilled professionals.

Since our inception, ServiceDesk IT BPO has evolved significantly, transforming from a modest startup into a pivotal player in the BPO industry. Our focus on technology-driven solutions has allowed us to efficiently serve a diverse clientele, while fostering local employment through training and development.

ServiceDesk IT BPO has grown rapidly, emphasizing technology and bilingualism, which has enabled us to thrive in the competitive BPO market.

Our Mission

Our Mission and Vision

At ServiceDesk IT BPO, our mission is to empower medium and large companies by providing cost-effective, high-quality BPO services that leverage advanced technology and a skilled workforce, driving their continuous growth and innovation.

We aim to enhance business processes and drive success through superior BPO services.

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